“This is a very important thing Latter-day Saints need to understand. If you want to be a faithful Latter-day Saint and you want to explore the intellectual issues of the Church and Church history and your own faith, you need to be ready for a world that has a lot of fuzzy elements in it. Issues where there are human errors and human flaws and imperfections at every level. Prayers that go unanswered. Miracles that don’t occur. Tragedies of justice that occur…
…Any time humans are involved you have problems. And it’s so important to me for people to understand our claim is not one of infallibility, and it’s not of a perfect Church and it's not of perfect leaders. We have a perfect Savior, and it's our responsibility to learn who he is and to recognize that in spite of all these imperfections there is a restored gospel of Jesus Christ that’s there to help us come unto Christ and that’s ultimately what it’s about. But otherwise we’ve got to learn to live with this tension between our expectations and the natural disappointments and failures that come in this very human world.”
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